top of page

REFUND POLICY

Last Updated: July 10, 2026

​

At Beautifide, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

​

Return Eligibility

Eligible products may be returned within 14 days of the delivery date.

To qualify for a return:

  • Products must be unused.

  • Products must remain unopened.

  • Items must be returned in their original packaging.

  • Proof of purchase is required.

  • ​

For hygiene and safety reasons, opened or used beauty, skincare, wellness, and personal care products cannot be returned unless they were received damaged, defective, or incorrect.

​

Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photos of the product

  • Photos of the packaging

  • A brief explanation of the issue

​

Once verified, we'll arrange either:

  • A replacement product, or

  • A full refund at no additional cost.

​

Return Shipping

Customers are responsible for return shipping costs for eligible non-defective returns.

If Beautifide provides a prepaid return label, the return shipping cost may be deducted from the refund amount unless otherwise stated.

​

Refund Processing

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

Approved refunds are issued to the original payment method.

​

Please allow several business days for your financial institution to process the refund after it has been issued.

​

Non-Refundable Items

Returns or refunds cannot be accepted if:

  • The return request is submitted after the 14-day return period.

  • Products have been opened, used, or altered.

  • Items are not returned in their original condition.

  • Products are marked as Final Sale or otherwise designated as non-returnable.

​

Exchanges

If you'd like to exchange an eligible product for another size, color, or variant (where applicable), please contact our support team.

Exchange availability depends on current inventory.

​

Contact Us

For return requests or refund assistance, please contact:

Email: support@beautifide.com

bottom of page